Privacy Policy

Effective Date: [Insert Date]
Business Name: Curiosity Stores
Location: Lahore, Pakistan
Contact Email: marketing@curiositystores.com

1. Introduction

At Curiosity Stores, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you interact with our platform, whether you're a buyer or a seller.

By using our services, you agree to the practices outlined in this policy.

2. What Information We Collect

A. If You Are a Buyer:

We may collect:

  • Name, email address, and contact number

  • Shipping and billing addresses

  • Payment information (processed securely via third-party providers such as JazzCash and PayFast)

  • Order history and preferences

  • Device and usage information (e.g., IP address, browser type, session data)

  • Location data (if you enable it)

  • Marketing preferences (e.g., WhatsApp updates, newsletters)

B. If You Are a Seller:

We may collect:

  • Business name and contact person’s name

  • CNIC or company registration information

  • Address, phone number, and email

  • Bank account details for payments

  • Product listings and sales records

  • Account preferences and communication history

3. How We Use Your Information

We use your data to:

  • Process orders and payments

  • Deliver products and services

  • Verify identities and onboard vendors

  • Communicate order status, promotions, and service updates

  • Improve platform performance and user experience

  • Analyze trends and customer behavior

  • Prevent fraud and comply with legal obligations

  • Send marketing messages (only if you’ve opted in)

4. Sharing of Information

We may share your information with:

  • Trusted logistics partners (e.g., Leopards, Pakistan Post)

  • Payment providers (e.g., JazzCash, PayFast)

  • Marketing tools (e.g., WhatsApp Business)

  • Analytics providers (e.g., Google Analytics, Meta Pixel)

  • Government or legal authorities where required

We do not sell your personal information to third parties.

5. Cookies and Tracking

We may use cookies or tracking tools to:

  • Enhance user experience

  • Store preferences

  • Analyze site or app usage

  • Personalize product recommendations and ads

You may control or disable cookies in your browser or device settings.

6. Data Security and Retention

We take appropriate measures to protect your personal data through secure servers, encrypted connections, and limited access controls. Your information is retained only as long as necessary for operational, legal, or business purposes.

7. Your Rights

You may:

  • Access your personal data

  • Correct or update your information

  • Request account deletion

  • Opt out of marketing communications

To make a request, contact us at marketing@curiositystores.com.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. If a minor uses our platform under a guardian’s supervision, that guardian assumes responsibility for the minor’s actions.

9. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our platform with an updated “Effective Date.”

10. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please contact:
📧 marketing@curiositystores.com