Terms and Conditions – Curiosity Stores Pakistan | Online Shopping Policy
Effective Date:
01 January 2025
Welcome to Curiosity Stores. These Terms and Conditions govern your access to and use of CuriosityStores.com, including browsing products, placing orders, contacting support, and using services available on our online shopping platform in Pakistan. By accessing or using our website, you agree to comply with these terms. If you do not agree, please do not use the website.
1. Eligibility to Use Our Website
By using this website, you confirm that you are legally capable of entering into binding agreements under applicable laws. You also agree to provide accurate, complete, and current information when placing orders or creating an account.
2. Products and Availability
We offer a range of products including electronics, fashion, home items, beauty products, accessories, and more. All products are subject to availability. We reserve the right to limit quantities, discontinue items, or update product listings at any time without prior notice.
3. Pricing and Payments
All prices displayed on our website are in PKR (Pakistani Rupees) unless stated otherwise. We strive to keep prices accurate, but errors may occasionally occur. We reserve the right to correct pricing mistakes and cancel affected orders if necessary.
We may offer:
- Cash on Delivery (COD)
- Bank Transfer
- Selected Secure Online Payment Methods
4. Order Acceptance and Cancellation
When you place an order, it is considered a request to purchase. We may accept, decline, or cancel orders for reasons including stock unavailability, pricing errors, suspected fraud, incomplete information, or delivery limitations.
5. Shipping and Delivery
We deliver to many cities across Pakistan. Delivery times are estimates and may vary due to courier delays, weather conditions, holidays, or remote locations. We are not liable for delays outside our reasonable control.
6. Returns, Exchanges, and Refunds
Eligible products may be returned, exchanged, or refunded according to our return policy. Items must generally be unused, in original packaging, and reported within the applicable timeframe. Certain categories may be non-returnable for hygiene or safety reasons.
7. User Accounts
If you create an account, you are responsible for maintaining the confidentiality of your login details and for activities conducted under your account. Notify us immediately if you suspect unauthorized access.
8. User Conduct
You agree not to:
- Use the website for unlawful purposes
- Submit false or misleading information
- Attempt to interfere with website security
- Abuse staff, sellers, or other users
- Upload malicious software or spam
9. Intellectual Property
All website content including logos, branding, text, graphics, product descriptions, layouts, and design elements are owned by or licensed to Curiosity Stores and protected by applicable laws. Unauthorized use is prohibited.
10. Limitation of Liability
To the maximum extent permitted by law, Curiosity Stores shall not be liable for indirect, incidental, or consequential damages arising from website use, order delays, product availability, or technical interruptions.
11. Third-Party Links and Services
Our website may include links or integrations with third-party couriers, payment providers, or external services. We are not responsible for their separate policies or operations.
12. Privacy
Your use of the website is also subject to our Privacy Policy, which explains how we collect and use personal information.
13. Changes to Terms
We may update these Terms and Conditions at any time. Revised versions become effective when posted on this page. Continued use of the website means you accept the updated terms.
14. Governing Law
These Terms and Conditions shall be governed by the laws applicable in Pakistan.
15. Contact Us
For questions regarding these Terms and Conditions:
Curiosity Stores
Email: support@curiositystores.com
Location: Lahore, Pakistan